Frequently Asked Questions
Everything you need to know about shopping with Ablaze.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. As our collections range from slim to oversized fits, we recommend checking the 'Fit Notes' section for each individual garment.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimate apparel are final sale unless defective.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Are your materials sustainably sourced?
Ablaze is committed to ethical fashion. 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with Fair Trade certified factories.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.